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Privacy Policy

We are committed to protecting your privacy. We use the information we collect about you to process orders and nothing else. Please read on for more details about our privacy policy.

Controllers of personal information
Any personal information provided to, or to be gathered by Motomecca Spares is controlled by Motomecca Spares,
Unit 5 South's Farm Yard

What information is collected? How is it used?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site, this is done without identifying individuals.

How is customer information protected?
When you place orders, your information is passed via a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Your details are only stored on our server very briefly prior to being forwarded to our retail outlet in an encrypted format.

What about "cookies ?"
We only use session cookies to save and manage online orders that you place with us. This data is not viewed or processed by us in any way which is not directly relevant to the ordering process.

Will my details be disclosed to outside parties?
We do not sell, trade or rent your personal information to others. We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages and processing credit card payments. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping online possible. We do not sell, trade or rent your personal information to others.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

Tell us what you think
We welcome your questions and comments about privacy and anything else to do with the website. Click here to fill in our contact form.

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