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Privacy Policy
We are committed to protecting your privacy. We use the information we collect about you to process orders and nothing else. Please read on for more details about our privacy policy.
Controllers of personal information
Any personal information provided to, or to be gathered by Motomecca Spares
is controlled by Motomecca Spares, Unit 302 Woolsbridge Industrial Park,
Three Legged Cross, Wimborne, Dorset, BH21 6SP, England.
What information is collected? How is it used?
When you order, we need to know your name, e-mail address, delivery address,
credit or debit card number and the card's expiry date. This allows us to
process and fulfil your orders and to notify you of the status of your order.
We also ask for your telephone number which enables us to contact you urgently
if there is a problem with your order. For some international deliveries
this number may be given to our couriers. We also monitor customer traffic
patterns and site usage to help us develop the design and layout of the site,
this is done without identifying individuals.
How is customer information protected?
When you place orders, your information is passed via a secure server.
The secure server software (SSL) encrypts all information you input before
it is sent to us. Furthermore, as required by the UK Data Protection Legislation,
we follow strict security procedures in the storage and disclosure of information
which you have given us, to prevent unauthorised access. Your details are
only stored on our server very briefly prior to being forwarded to our retail
outlet in an encrypted format.
What about "cookies ?"
We only use session cookies to save and manage online orders that you place
with us. This data is not viewed or processed by us in any way which is not
directly relevant to the ordering process.
Will my details be disclosed to outside parties?
We do not sell, trade or rent your personal information
to others. We employ other companies and individuals to perform functions
on our behalf. Examples include delivering packages and processing credit
card payments. Such companies and individuals will have access to personal
information needed to perform these functions, but may not use it for any
other purposes and are required to process the data in accordance with the
UK's Data Protection legislation.
In summary
We are committed to protecting your privacy. We use the information we
collect on the site to make shopping online possible. We
do not sell, trade or rent your personal information to others.
Changes
If we decide to change our privacy
policy, we will post those changes on this page so that you are always aware
of what information we collect and how we use it.
Tell us what you think
We welcome your questions and comments about privacy and anything else to
do with the website.
Click here
to fill in our contact form.